When you fill out a form on our site, we collect your name, email address, company name (optional), the project type you are interested in, and the contents of your message. We use this to respond to you and to follow up on a potential project.
When you browse the site, our hosting and analytics providers may collect standard log information — IP address, browser type, device type, pages visited, and timestamps. We use this aggregated data to understand how the site is used and to improve it.
We use the information you provide to respond to your inquiries, deliver the services we have been engaged to deliver, and communicate with you about active or proposed projects.
We may use anonymized, aggregated analytics data to improve the site, our content, and our work. We do not sell your data, and we do not share it for marketing purposes.
We use a minimal set of cookies — primarily functional cookies that keep the site working and, optionally, analytics cookies (such as Google Analytics) that help us understand traffic patterns. You can disable cookies in your browser settings; the site will still work, but we may not be able to detect certain usage patterns.
We only share your personal information with third parties when it is necessary to deliver our services — for example, with our email provider when we reply to you, or with our hosting provider, which stores the form data on our behalf. These parties are required to treat your data with the same care we do.
We may also disclose information if required by law or by a valid order from a court of competent jurisdiction.
We retain your inquiry information for as long as we have an active business relationship with you, plus a reasonable period afterwards — typically up to 24 months — for record-keeping and legal compliance. After that, we delete or anonymize it.
You may, at any time, ask us what personal information we hold about you, request that we correct it, or request that we delete it. Write to us at the address below and we will respond within 30 days.
If you are in the European Union, United Kingdom, or another region with applicable data-protection laws, you have additional rights including the right to data portability and the right to object to processing. We are happy to honor those rights — just ask.
Our services are intended for adults and businesses. We do not knowingly collect information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.
We take reasonable, industry-standard steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100 percent secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page tells you when. We encourage you to check back occasionally.
If you have any questions about this Privacy Policy or about how we handle your information, write to us at hello@artecraft.studio. We will get back to you within 24 hours.